AI automation case study
Hawkins Lab
A human-directed lead operations system that gathers opportunities, prepares the work, and keeps outbound approval with the operator.
- Status
- Built
- Origin
- n8n
- Date
- 2026-04-25
Hawkins Lab proposal workflow on the n8n canvas
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Challenge
What needed to change
Lead sourcing, qualification, proposal preparation, and follow-up can fragment into separate tools and lose the person responsible for the final decision.
System
How the system works
Hawkins Lab gathers opportunities, scores fit, prepares the response, routes it for review, and records the decision as one operator-facing system.
- Scope
- Lead preparation and operator review
- Control
- Nothing sends without an approval decision
- Disclosure
- Internal components are represented as one system
Outcome
What is supported by the record
The operator receives a clearer next action without presenting automated outbound activity or a live fleet status as current proof.
Screenshot
Real lead-operations workflow capture
Approval boundary
Outbound decisions remain human-directed
Tools
Connected tools and methods
- n8n
- Supabase
- Telegram
- Review queue
Next step